Supported Hardware for Warehouse Management System

Last updated: September 15, 2025

This article covers supported barcode scanners, printers, and more for Cofactr's Warehouse app.

Barcode Scanners

Requirements

The Cofactr Warehouse App requires scanners to have the following configuration:

  • ~ character at the start and end of each scan string

  • No return or other punctuation at the end of each scan string

  • <GS> replacing the Group Separator (ASCII 29) character

In theory, any scanner that supports these configuration options should work.

We only test and officially support Zebra scanners that support configuration through Zebra 123Scan or Zebra StageNow.

Manufacturer

Model

Recomended

Tested

Supported

Supports Scanning Cofactr Labels

Supports Scanning Distributor Labels

Zebra

DS8178

✅

✅

✅

✅

✅

Zebra

DS2208

❌

✅

✅

✅

✅

Zebra

DS8108

✅

✅

✅

✅

✅

Zebra

TC21 (SE4710)

❌

✅

✅

✅

✅

Recommendations

For lower-cost, lower-volume scanning applications, we recommend the Zebra DS2208. If you will be regularly scanning distributor barcodes, such as at a materials-receiving workstation, we highly recommend upgrading to the Zebra DS8108 or DS8178 (wireless variant). In our testing, the DS8108/DS8178 has a much faster scan speed and a lower rate of incorrect scans when scanning dense labels with multiple barcodes or damaged barcodes.

Scanner Configuration

If you are using one of our Tested & Supported scanners, we can provide a pre-configured Zebra 123Scan file that you can load on the scanner yourself. We can also sell you pre-configured scanners that will work out of the box, or you can send existing scanners to us to be provisioned and tested. Please contact success@cofactr.com for configuration files or preconfigured scanners.

Counterfeit Zebra Warning

We have seen multiple instances of "Zebra" scanners being sold on online marketplaces such as Amazon, Newegg, and Ebay that are priced much lower than normal and are not, in fact, authentic Zebra scanners. They typically will not properly connect to 123Scan and cannot be correctly configured to work with Cofactr.

We strongly recommend purchasing all Zebra scanners through an authorized Zebra dealer.

Printers & Labels

Label Printer Requirements

The Cofactr Warehouse App supports all USB Zebra printers that support Zebra ZPL II firmware. This covers most Zebra direct thermal and thermal transfer printers manufactured in the last several years.

Label Printer Recommendations

We recommend the ZD421d Direct Thermal printer with a Peeler attachment for most low-to-mid-volume label printing applications.

We recommend the ZT231 thermal printer with a peeler option for most high-volume label printing applications.

We recommend the ZD421d Direct Thermal printer with a Cutter attachment for 4x6 shipping labels.

Label Recommendations

By default, we support 3"x2" direct thermal labels for Stock Lot, Shipment/Kit Line, Shipment, and Stock Location labels. We buy ours from Uline, but any Zebra-compatible black-on-white direct thermal label will work fine. Other label sizes are supported for custom label designs.

Other Printers

We support any standard 8.5"x11" printer for printing packing slips and customs documentation as long as you can print to it from your computer via USB (recommended) or local network.

Custom label templates of any Zebra-supported size are available for the Warehouse app. If you have specific label design requirements or wish to use a different label size for some or all of your labeling applications, please contact success@cofactr.com

Host Computer

All printers must be connected via USB (recommended) or local network to an internet-connected computer running the Cofactr Printer Host or Zebra Browser. This is a desktop application that supports Windows, Mac OSX, or Linux (including Raspberry Pi) and allows local printers to securely connect to the Cofactr servers so that they can be managed and used through the Cofactr platform. Cofactr Printer Host can be run on the same computer used to access the Warehouse App, but there is no requirement that the same computer is used. Any Warehouse App device can access any Cofactr Printer Host connected printer.

Cameras

For capturing photos of incoming materials with or without ReceiveAI, we recommend the IPEVO V4K UHD USB Document Camera

ReceiveAI also integrates with static and dynamic dimensioning/machine vision systems from Beevision

E-Ink Displays

Cofactr supports E-Ink displays for dynamic bin and shelf labelling. These are available pre-configured and integrated with the Cofactr platform directly from Cofactr.

Document Scanners

Cofactr supports any document scanner, but we use and recommend the Fujitsu ScanSnap iX1600

Desktop Computers

The desktop version of the Warehouse App supports any computer running a recent version of Google Chrome or an equivalent modern browser.

Currently, the only supported display resolution for the desktop version of the Warehouse App is 1920x1080. The user interface may not display correctly on smaller or larger displays.

A touchscreen is not required, but using one will increase your operator efficiency.

We recommend the following touchscreen monitors:

  • Dell P2418HT

  • Dell P2424HT

  • Elo 2002L

  • Elo 2202L

  • Elo 2270L

  • Elo 2402L

  • Elo 2470L

Mobile Computers

Currently, the mobile version of the Warehouse App is fully supported by the Zebra TC21 or TC26 Touch Computer with SE4710 Scanning Imager. Other mobile computers that use a Zebra Scanning Imager are likely compatible as well. Please contact success@cofactr.com to request an evaluation of other hardware options.

We also recommend Microsoft Surface devices combined with standard USB barcode scanners.

Other Hardware

Currently, the Cofactr Warehouse App also supports the following peripherals:

  • Scienscope AXC-800III X-Ray Component Counter

  • LCR Research Pro1 Plus with LCR Research Link1

Support for these hardware peripherals requires individual licenses and implementation support from Cofactr. Please contact success@cofactr.com